POLICIES
DELIVERY
UPON REQUEST OF DELIVERY FLANNEL & SAWDUST L.L.C. WILL DELIVER TO ADDRESS ONLY. ANY ACTION WHEREBY A MEMBER OF BUSINESS WILLFULLY HELPS MOVE ITEM INTO DWELLING IS ACTING ON GOOD FAITH AND IS NOT LIABLE FOR ANY DAMAGES. ANY DISCREPANCY OF PRODUCT SHALL BE ADDRESSED AT POINT OF DELIVERY. FLANNEL & SAWDUST RELINQUISHES RESPONABLILTY THERE AFTER.
INSTALLATION
FLANNEL & SAWDUST L.L.C. IS NOT TO BE HELD LIABLE FOR DAMAGES ON AGREED INSTALL. ALL ITEMS FOR INSTALLATION ARE BASED ON STANDARD HOME GUIDE SIZING. HOME OWNER WILL NOT BE REFUNDED IF HE/SHE/THEY HAS NOT SPECIFIED BUILDING MATERIAL THAT MAY INHERENTLY AFFECT THE INSTALLED PRODUCT FUNCTIONALITY.
SHIPPING
VARIES PER ITEM, IN THE EVENT OF DAMAGES AND OR PREAUTHORIZED RETURNS. BUYER ASSUMES RESPONSIBILITY FOR ALL SHIPPING CHARGES. FREIGHT SHIPPING WILL BE SETUP BY BUYER.
DESIGN ACCURACY
FLANNEL & SAWDUST L.L.C. RESERVES THE RIGHT FOR MEASUREMENT ACCURACY +/- 5CM OF SPECIFIED INVOICED DIMENSIONS & TO ALTER PRODUCT DESIGN TO IMPROVE STRUCTURAL STABILITY OR FOR ANY UNFORESEEN ISSUES. GREAT CONSIDERATION HAS GONE INTO OUR DESIGNS TO REDUCE THE AFFECTS OF WARPING, REAL WOOD PRODUCTS ARE HYGROSCOPIC IN NATURE; THEY WILL READILY ABSORB AND EXPEL MOISTURE FROM THE ATMOSPHERE. AMBIENT CHANGES IN TEMPERATURE AND HUMIDITY CAN CAUSE EXPANSION OR CONTRACTION IN WOOD PRODUCTS. THESE DIMENSIONAL CHANGES MAY RESULT IN CRACKING, SPLINTERING, AND OR WARPING; ALL OF WHICH ARE CONSIDERED AN INTRINSIC RISK OF WOOD PRODUCTS AND ARE NOT CLAIMABLE DEFECTS. FLANNEL & SAWDUST L.L.C. REQUIRES ALL CLIENTS TO MAINTAIN A CONSTANT 30% INTERIOR HUMIDITY LEVEL TO AVOID DEFORMATION OF PRODUCTS. FLANNEL & SAWDUST L.L.C. IS NOT LIABLE FOR ANY DEFORMATIONS WHILE IN THE CLIENTS POSSESSION.
STAINING
FLANNEL & SAWDUST L.L.C. IS NOT LIABLE FOR SHADE AND OR COLOR VARIANCES. COLOR DEVIATION OF ANY FORM IS NOT A CLAIMABLE DEFECT. ALL CUSTOM STAINS SHALL PROVIDE STAIN NUMBER IN ADVANCE TO ORDERING.